Ressources Humaines

Director, People Technology & Workday Architect

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi,
votre place est avec nous.

We are elevating the People Technology function at Loblaw, and this role is central to that evolution. The Director, People Technology & Workday Architect is a hands-on Workday expert, a strategic thought partner, and a builder of future capability. This individual brings advanced technical mastery across nearly every facet of Workday — from complex calculated fields and condition rules to end-to-end configuration across HCM, Payroll, Benefits, Compensation, Talent, Recruiting, Absence, Time Tracking, Security, Integrations, and Reporting.

This director ensures that Workday operates as a stable, scalable, and well-architected enterprise platform while helping shape the long-term vision for People Technology at Loblaw. They mentor and develop the team, enabling advanced configuration questions, architectural selections, triaging, and complex design work to be resolved confidently and independently.

This role influences the people experience for 225,000+ team members across Canada by delivering Workday solutions that are intuitive, resilient, enterprise-aligned, and grounded in best practices.

Please note this Colleague will be required to be onsite 4 days a week at our head office in Brampton.

How You’ll Make a Difference

Oversee the Enterprise Workday Architecture

  • Serve as a senior Workday architect and contributor, accountable for cohesive design across all modules and functional areas.

  • Aid in the development of the Workday product vision and multi-year roadmap, aligned to organizational priorities, enterprise architecture, and enterprise outcomes.

  • Build scalable, user-centric solutions that reflect best practices, leverage existing tools, and minimize unnecessary customization.

  • Apply structured decision-making frameworks to evaluate solution options and ensure consistency, sustainability, and alignment to future-state architecture.
     

Deep Technical Ownership

  • Configure (hands-on) and oversee configuration across all major Workday modules, including complex business processes and configuration frameworks.

  • Design and review advanced calculated fields, condition rules, automation frameworks, and cross-module configuration patterns.

  • Assist in developing advanced analytics, dashboards, and reporting frameworks that support organizational insight and decision-making.

  • Ensure system configuration is resilient, well-documented, consistently governed, and ready for enterprise scale.

  • Establish and uphold data governance and data quality standards within the Workday ecosystem, ensuring accuracy, consistency, and integrity of worker, organizational, payroll, and talent data.

  • Interpret Workday release notes, assess potential impacts, identify opportunities for adoption, and guide the team through testing, deployment, and communication.

  • Support deployment of new Workday modules or product expansions (e.g., Workday Learning) by providing configuration leadership, data readiness oversight, testing guidance, and alignment to enterprise architecture.

  • Collaborate closely with Integration teams to ensure integrations follow architectural standards, maintain data quality, and reinforce end-to-end business processes across HR, Payroll, and downstream systems.
     

Coaching, Capability Building & Leadership

  • Develop the Workday team into a high-capability technical centre of excellence capable of independently solving complex configuration challenges.

  • Provide hands-on coaching, quality reviews, and architectural guidance to elevate technical depth and problem-solving capability across the team.

  • Champion a culture of curiosity, continuous learning, inclusion, and design excellence.
     

Strategic Consultation & Problem-Solving

  • Operate as a trusted advisor to HR, business leaders, Finance, Legal, and IT on Workday capabilities, impacts, and opportunities.

  • Evaluate COE requests through an enterprise lens, ensuring choices balance usability, compliance, performance, maintainability, and long-term scalability.

  • Constructively challenge assumptions, propose alternative approaches, and guide stakeholders toward outcomes aligned with enterprise value and long-term system health.

  • Provide multiple solution pathways for business needs, clearly articulating risks, impacts, trade-offs, and recommendations.
     

Enterprise Thinking & Experience Design

  • Bring a holistic view to how People Technology can reduce friction, save time, optimize cost, and deliver a consistently exceptional colleague and manager experience.

  • Identify proactive opportunities to use Workday and related technologies to support broader organizational transformation.

  • Ensure solutions reflect end-to-end process thinking, not isolated functional views.

  • Continuously monitor emerging trends and innovations in People Technology and identify practical opportunities to modernize Loblaw’s HR ecosystem.
     

What You’ll Bring

Technical Mastery

  • 10+ years (or equivalent deep experience) configuring and optimizing Workday across multiple domains (HCM, Compensation, Payroll, Benefits, Absence, Time, Recruiting, Talent, Security, Integrations, Reporting).

  • Advanced capability with:

    • Complex calculated fields

    • Condition rules

    • Business process configuration

    • Security architecture

    • Cross-module configuration patterns

    • Dashboards & analytics

    • Integration oversight and ecosystem design

  • Experience with enterprise environments (Retail or Financial Services) is an asset.

  • Experience with Workday integration tools (Studio, EIB, PECI, REST/SOAP APIs) is preferred.

  • Experience supporting large-scale, multi-business-unit, high-volume Workday environments is strongly preferred.

  • Experience applying data governance principles and ensuring data quality across systems is an asset.
     

Leadership & Strategic Capability

  • Proven experience coaching and developing technically skilled Workday teams.

  • A practical and credible leadership presence with the ability to influence senior stakeholders through clarity, reasoning, and collaborative partnership.

  • Demonstrated ability to contribute to a Workday roadmap and support platform evolution.
     

Problem-Solving & Enterprise Thinking

  • Ability to rapidly assess impacts, identify dependencies, and design multiple solution options.

  • Strong judgment balancing immediate needs with long-term system sustainability.

  • A thoughtful, inclusive approach to user experience, simplification, and automation.

  • Comfort making independent decisions within established architectural principles, with sound judgment on when escalation is needed.
     

Professional Attributes

  • Detailed, precise, and intentional in both design and communication.

  • Flexible, grounded, and able to pivot as priorities shift.

  • Highly collaborative with excellent written and verbal communication skills.

  • Natural curiosity and a commitment to elevating the People Technology ecosystem.
     

Why This Role Matters

This role strengthens the foundation of People Technology at Loblaw by combining deep Workday expertise with strategic enterprise thinking. It ensures that Workday continues to evolve into an intuitive, scalable, and efficient platform — improving the colleague and manager experience while enabling the business to operate with confidence and clarity. The Director plays a key role in shaping our future HR technology landscape and building sustainable capability across the team.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté.  Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
 
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

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