Change Management Senior Specialist
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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.
Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.
Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!
Change Management Senior Specialist, 1 Presidents Choice Circle Brampton, ON
We are seeking a highly skilled and experienced Change Management Senior Specialist to join our dynamic Technology team. In this pivotal role, you will be instrumental in the execution and continuous improvement of our IT Change Management processes, ensuring that changes to our critical IT systems and services are introduced efficiently, effectively, and with minimal disruption to our vast operational network.
This role requires strong leadership through influence, partnering with senior technology and business leaders to balance delivery speed, operational stability, compliance requirements, and risk management across a large-scale enterprise environment.
You will play a key role in fostering a culture of controlled change, working closely with various IT and business stakeholders to maintain the stability, reliability, and security of our technology environment. If you are passionate about process excellence, risk mitigation, and continuous improvement in a fast-paced, large-scale enterprise, we want to hear from you!
What You’ll Do:
- Lead and continuously improve the enterprise IT Change Management process, ensuring effective governance, risk management, compliance, and adherence to organizational standards and best practices.
- Assess and challenge proposed technology changes by evaluating technical and business risks, identifying dependencies and potential impacts, and providing risk-based recommendations to support informed decision-making.
- Facilitate Change Advisory Board (CAB) activities and partner with technology and business stakeholders to ensure implementation readiness, risk mitigation, and successful execution of planned changes.
- Serve as a trusted advisor and subject matter expert, influencing stakeholders, providing guidance on change management practices, and constructively challenging assumptions to improve outcomes and reduce risk.
- Drive continuous improvement through analysis of change metrics, incidents, and audit findings, while enhancing processes, controls, reporting, governance effectiveness, and audit readiness.
What you Bring:
• 5+ years of experience in IT Service Management, IT Operations, IT Governance, Change Management, or a related discipline, supported by a degree in Information Technology, Computer Science, Business Administration, or equivalent practical experience.
• Strong knowledge of ITIL Change Management/Change Enablement practices, with experience facilitating Change Advisory Boards (CABs), supporting enterprise governance processes, and working within large, complex technology environments.
• Exceptional critical thinking, analytical, and problem-solving skills, with the ability to independently assess complex technical and business risks, identify dependencies, challenge assumptions, and make sound risk-based recommendations.
• Proven ability to influence, negotiate, and build credibility with senior technology and business stakeholders without direct authority, leveraging strong communication, facilitation, and relationship-management skills to drive alignment and decision-making.
• Experience leveraging ITSM platforms (e.g., ServiceNow), supporting audit and compliance requirements, and driving continuous improvement through metrics, reporting, automation, and modern delivery practices including Agile, DevOps, cloud technologies, and release management.
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.
Loblaw colleagues also enjoy:
- Work Perks Program
- On-site Gym, Basketball & Volleyball courts, Dry Cleaning services (1PCC Office)
- Tuition Reimbursement & Online Learning
- Pension & Benefits
- Paid Vacation
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.
Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.
Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.
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