District Asset Protection Manager

Lieu:

201 - 17835 106 A Avenue, Edmonton, Alberta, T5S 1V8

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.

Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.  Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

Pourquoi ce role est-il important?

We are a well-known and convenient leader in retail and pharmacy, with an extensive store network servicing the needs of Canadians.

A Canadian success story of 50 years, created by recognizing needs, building relationships and focusing on doing what’s needed for our patients and customers. Shoppers Drug Mart is one of the most recognized and trusted names in Canadian retailing, with over 1,300 Shoppers Drug Mart and Pharmaprix stores in each province and three territories.  We are one of the most convenient retailers in Canada, proudly serving Canadians who believe being healthy means looking and feeling good.

We are hiring a District Manager - Asset Protection for the Edmonton market

 

Reporting directly to the Senior Manager - Asset Protection, the incumbent will be a partner in the Asset Protection Program, supporting retail stores and pharmacy locations. The incumbent will conduct Asset Protection assessments and monitor compliance of various operating policies and procedures to ensure Corporate assets are protected in the stores they support. The incumbent will guide, coach, and train Store Management Teams on Asset Protection techniques and initiatives to reduce loss and increase profitability. 

The District Manager - Asset Protection is responsible for developing Asset Protection field staff and store employee’s knowledge of operational causes of shrink and the role of Asset Protection. This will be accomplished through mentoring, developing, motivating and evaluating their team while identifying, understanding and responding to specific district needs, in close partnership with their respective District Manager of Operations.

 

Accountabilities:

• Provide Asset Protection support to 60 to 90 stores depending on geographic region.

• Conduct regular reviews and Asset Protection assessments to identify discrepancies, providing feedback and training to Store Management teams with corrective measures to reduce risks and losses.

• Provide expert advice on Operational policy and procedures at all levels of the organization to minimize and reduce losses to the Company while maintaining clear objectivity, communication and escalation when warranted.

• Drive shrink reduction through the support of diverse operational initiatives relative to shrink and physical security. This requires analyzing key financial reports and providing additional training to improve processes and ensure that Asset Protection strategies are obtaining the desired results.

• Accountable for the proactive identification, investigation, tracking and resolution of Organized Retail Crime (ORC) impacting the business. Responsible for leading investigative processes, ensuring accurate documentation, and fostering partnerships with law enforcement and relevant government agencies.

• Investigate and action all suspected internal integrity issues and liaises with external agencies (Police, finance, legal etc.) as appropriate to determine cause and resolve opportunities.  Provide additional training and action plans to prevent loss recurrences.

• Conduct internal integrity interviews on a timely basis to identify theft and procedure violations.

• On call to respond and support stores in critical incidents such as Break & Enter, Robbery, Fire, etc.

• Attend all new, relocated and expanded stores during construction working with the Project Manager and security vendors ensuring the necessary physical security standards are met.

• Work with the necessary business stakeholders for acquisition store, assessing each location and ensuring appropriate security measures are in place, making recommendations or changes as necessary.

• Review documentation and various Asset Protection reports to highlight variances, follow up on exceptions, investigate areas of concern and develop action plans to improve processes.

• Respond to inquiries from all areas of the business to resolve concerns efficiently and in a timely manner.

• Support Business Unit partners and Central Office initiatives to reduce shrink. 

• Ensure the Asset Protection field staff respect the Apprehension Protocol, through review of apprehension and incident reports for compliance and coaching opportunities.

• Ensure that all Asset Protection field staff have received the necessary training while fostering two of our corporate values – Getting Better Every Day and Respect for the Individual.

• Ensure that the scheduling of all Asset Protection field staff meet the needs of each business unit, while proactively identifying and resolving staffing issues accordingly.

• Assess physical security needs and liaison with the necessary support teams as required.

Skills and Experience:

• 5 years of progressive Loss Prevention/Asset Protection experience.

• Post Secondary education in Law & Security or equivalent experience.

• Knowledge of the Criminal Code of Canada.

• Valid Driver’s License is required and flexibility to work a variety of shifts including some evenings and weekends.

• Ability to deal with sensitive issues with integrity and strong professional judgment.

• Ability to gain senior management support for new ideas and initiatives.

• Strong knowledge of the company’s policy and procedures.

• Strong computer skills including excel, word and outlook

• Adaptable to set and prioritize work with varying exceptions.  Able to work with diverse personalities and styles.

• Strong Communication both verbally and written.

• Strong computer skills to produce and interpret reports, documents and presentations, along with  experience utilizing security surveillance equipment.

• The incumbent must possess and be able to demonstrate skills in investigation (including interviewing, problem solving, etc), shrink reduction techniques and other asset protection skills.

• Recognized loss prevention industry designations, certificates in recognized Interviewing techniques (Wicklander-Zulawski, Reid Technique, etc) are an asset.

• Strong computer skills including excel, word and outlook

Accommodation is available upon request for applicants and colleagues with disabilities.

Pourquoi travailler chez Shoppers Drug Mart?

En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de Académie.

Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.

Comment Réussir:

Chez Shoppers Drug Mart/Pharmaprix, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Type de Rôle:

Poste régulier

Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Remarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.

Hiring Range / Échelle salariale à l’embauche :

$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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