Process Excellence Manager, Marketing & Brands - 8 Month Contract

Les candidats référés ne doivent pas postuler directement à ce poste. Tous les candidats référés doivent utiliser leur lien de parrainage unique généré lorsqu'ils sont référés par un collègue existant.

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.

Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.  Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

Pourquoi ce role est-il important?

The Marketing & Brands Program Management Team is looking for a Process Excellence Manager. This is a key role that brings together cross-functional partners and assists with developing appropriate process and systems solutions to existing and expected challenges.

Role Mandate:

Reporting into the Director, Marketing & Brands Program Management, the Process Excellence Manager will be responsible to flex between leadership and support roles within multiple cross-functional projects. The ideal candidate will play a hands-on role working with multiple cross functional collaborators to facilitate workshops, capture business requirements, current state details, create functional specifications, assess, and identify gaps between current and ideal future state.

If you enjoy seeing opportunities, solving problems, working with people, and implementing solutions this is the role for you. You are passionate about operational effectiveness, highly motivated, analytical, and possesses an entrepreneurial approach. You will demonstrate your exceptional consultative approach and identify improvement opportunities, collaborate across multiple teams within Marketing & Brands to devise the best solutions possible.

What You'll Do:

• Lead multiple operational excellence engagements following Project Management, Lean and Continuous Improvement methodologies, soliciting the required subject matter expertise.
• Facilitate fact-finding interviews and brainstorming workshops with cross-functional partners to develop solutions for the business. Lead the mapping of roles and responsibilities, processes and systems related to Marketing & Brands strategy.
• Figure out root cause of issues and devise appropriate solutions by collaborating with brand, marketing, product development and technology teams.
• Help to translate business challenges and needs into improvement ideas by identifying and engaging collaboratively with project sponsors, business owners, and partners from multiple internal departments
• Gather information by participating in process observations, team member interviews, and process mapping activities, and analyze collected data to present findings to various partners
• Be the change agent that motivates and empowers our employees to improve our operations and the way they work to positively impact our customers and partners
• Build and sustain effective working relationships and communications with executives, engagement team members, and business partners at various levels of the organization
• Communicate through meetings, presentations, and written reports to ensure relevant partners are kept up to date on the status of projects

What You Bring:

If you thrive in a fast paced and dynamic environment, and want to combine your analytical, change management & communications skills to deliver exceptional experiences for our team, then you are well suited for this role!

• You like to understand how things work, take on complex problems and work with people to design solutions
• Solid understanding of Six Sigma, Lean, Kaizen, and systematic problem solving / root cause analysis and process management, including business process design, data analysis and organizational change.
• Minimum of 4-5 years process improvement, management consulting, and/or project management experience with leading companies
• Experience in Consulting (internal or external) leading change within a global consumer goods, retail, or supply chain organization
• The ability to demonstrate successful delivery of change initiatives within a large organization, with the right soft skills to bring together team members to devise innovative and collaborative solutions
• Clear and effective communicator both internally and customer facing with various partners. You’re not afraid of taking charge in a presentation.
• Bachelor's degree required, preferably in a Business or Technical field
• Proven track record of results from the application of process improvement methodologies and effective organizational change with strong project management skills
• Strong leadership, facilitation, and interpersonal skills with demonstrated ability to motivate, influence and gain commitment

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located. Here, you will find a phenomenal team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity where differences are valued and supported. Commitment to being an equal opportunity employer is a priority to us, and we encourage people from all backgrounds and identities to apply to our jobs.

Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

Pourquoi travailler chez Shoppers Drug Mart?
En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de SDMU.

Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.

Comment Réussir:
Chez Shoppers Drug Mart/Pharmaprix, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Type de Rôle:

Poste contractuel (Durée déterminée)

Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Remarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.