Industrial Engineer, Retail Technology Optimization
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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.
Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.
The Retail Tech Optimization team partners with business and technology teams to improve how work gets done across our stores. We combine human-centered design and end-to-end process optimization to deliver better ways of working that simplify the colleague experience, strengthen operational execution and create measurable business value. We spend time with frontline colleagues and Store Operations to understand how work happens in real store environments, identify friction and unnecessary effort, and help design simpler, more effective ways of working.
Joining our team means working on high-impact initiatives that can scale across our grocery network while partnering with teams across Labour Management, Operations, Experience Design, Product and Technology.
Please note our hybrid work model is 4 days in office
Industrial Engineer, Retail Technology Optimization | 12 Month Term Contract
As an Industrial Engineer, Retail Tech Optimization, you will play a key role in identifying, quantifying and validating opportunities to simplify frontline work, improve operational execution and create productive capacity across our grocery stores.
This is a 12-month contract role focused on project-based Industrial Engineering and continuous improvement. You will spend approximately 50% of your time in stores across the Greater Toronto Area, observing how work is performed, engaging with frontline colleagues, conducting work measurement and testing future-state processes.
You will work alongside Retail Tech Optimization, Experience Design, Store Operations and Technology teams to understand how work happens today, challenge unnecessary complexity, model better ways of working, and quantify the operational and productivity impact of proposed changes.
The role reports to the Sr. Director, Retail Tech Optimization with a dotted-line relationship to Loblaw's Labour Management Industrial Engineering capability for methodology, standards and technical guidance. Labour Management will continue to own Loblaw's ongoing engineered labour standards and labour models, while this role focuses on project-based opportunity assessment, modelling, pilot measurement and continuous improvement.
What You'll Do:
- Conduct in-store observations, work measurement and time studies to understand frontline processes, including task time, frequency, variation and key operational drivers.
- Use Industrial Engineering and continuous-improvement methods to identify unnecessary work, movement, waiting, handoffs and rework, and help design simpler ways of working for frontline colleagues.
- Build analytical models and "what-if" scenarios to understand the operational and productivity impact of process changes, new technology and future-state ways of working.
- Partner with cross-functional teams to redesign frontline work, considering colleague experience, operational execution, productivity and scalability.
- Develop evidence-based inputs for business cases, including productive capacity, operational impacts and other measurable business outcomes.
- Design and execute measurement approaches for pilots, validating whether new processes and technology deliver the expected improvements in real store environments.
- Analyze pilot results and frontline feedback to refine future-state processes, validate assumptions and identify further opportunities for continuous improvement.
- Partner closely with Labour Management to ensure measurement approaches, methodologies and assumptions align with established Industrial Engineering practices and engineered labour standards.
- Translate complex analysis into clear, practical recommendations that help business and technology leaders prioritize investments based on measurable value.
What You Bring:
- Bachelor's degree in Industrial Engineering or a related field.
- 2–4 years of experience applying Industrial Engineering principles in a retail, operational, manufacturing or similar environment.
- Practical experience conducting work measurement, time studies, process analysis and productivity modelling.
- Experience applying Lean, Six Sigma or similar continuous-improvement methodologies.
- Experience with engineered labour standards; MOST certification or experience is considered an asset.
- Strong analytical skills and proficiency with Excel; experience with SQL, Power BI or similar analytical tools is considered an asset.
- Experience developing analytical models or business-case inputs to quantify operational and productivity improvements.
- Experience working cross-functionally to support process improvement, pilots or operational change initiatives.
- Excellent communication and interpersonal skills, including the ability to engage effectively with frontline colleagues and business partners.
- Ability and willingness to spend approximately 50% of working time in grocery stores across the Greater Toronto Area.
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.
Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.
Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.
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