Loblaw Digital est l’équipe responsable de la construction et de l’exploitation des activités numériques pour le plus grand et le plus prospère détaillant au Canada. Nous créons des solutions de commerce électronique de pointe réactives, dont le site Cliquez et ramassez de Loblaws, qui offre une expérience de courses alimentaires en ligne novatrice. Nous avons également mis au point, et exploitons maintenant, le site primé JoeFresh.com, ainsi que l’application pour iPad et iPhone. Nous sommes établis dans le centre-ville de Toronto et fonctionnons comme une jeune entreprise, mais disposons des ressources d’une entreprise beaucoup plus importante. Nous sommes une équipe sympathique d’entrepreneurs en constante évolution qui travaille en collaboration en vue de transformer la façon dont les Canadiens magasinent.

Pourquoi ce role est-il important?

Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading digital experiences in the online grocery, beauty, health, loyalty, and apparel spaces, and we’re only just getting started! At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. To achieve these goals, we are looking for talented and passionate individuals who want to collaborate, solve challenging problems, and make a significant and lasting impact on Canadians’ lives.

Product Manager - Search

The impact you’ll make

As a Product Manager, Search you will collaborate with teams from across the organization to develop and evolve our highly innovative, AI-powered Search platform.

In this role, you will be responsible for helping define the product strategy and owning the execution of the roadmap. Your expertise will shape our platform's capabilities in leveraging customer insights to provide a tailored shopping experience that delivers highly relevant search results, wherever our customers are looking to discover our products.

We are looking for a candidate who is obsessed with delivering the most customer-centric experience while considering the needs of our colleagues as well, showing proven success in ownership, bias for action, and thinking big. As Product Manager, you will need to exhibit the ability to make the high-judgment trade-offs, and work in a fast-paced, analytical, and experimentation-driven environment to drive scale. The right candidate will bring a good mix of experience with a product management skill-set, e-commerce, technical fluency (you must feel comfortable understanding and discussing technology concepts with engineering and data scientists) and a roll-up-your-sleeves entrepreneurial approach.

What you’ll do:

• You’ll develop a deep understanding of our business, customers, customer journeys, competition, and technology.
• Own the roadmap, development, and execution of a service that is critical to our ecommerce platform.
• Collaborate with cross-functional teams, including engineering, machine learning, GenAI, UX/UI, analytics, marketing, and merchandizing to deliver high-quality products.
• Design and conduct A/B testing and other experimentation methods to validate and refine product features and enhancements.
• Monitor and analyze product performance, and use insights to drive product improvements.
• Understand and anticipate customer and colleague needs to ensure our product is relevant, engaging, and desirable.
• Stay up-to-date with the latest trends and advancements in e-commerce, search or information retrieval, personalization, and AI and use them to shape a future-proofed vision for your product.

Does this sound like you?

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of product management experience.
• Experience with experiment design principles, A/B testing, and data-driven decision making.
• Strong knowledge and proficiency with data and statistical analysis. Knowledge of machine learning, AI, Agentic frameworks, MCP, and/or SQL is a plus.
• Experience with data visualization and storytelling-through-data.
• Experience working on a Search or other information retrieval system/platform is a plus.
• Experience working with Product Design and delivering high-impact front-end experiences on web and app platforms
• Technical product management experience or similar, such as building API products or platform services.
• Exceptional stakeholder management skills, can easily build relationships at every level of an organization, and have been part of large, cross-functional teams that are working to solve complex problems.
• Experience taking a concept from idea to launch, and are willing to roll up your sleeves to help the team however you can.
• Customer-first approach to building products, leveraging research and data paired with empathy to build solutions that customers love and use repeatedly.
• Clear communicator - both written and verbal - and able to explain technical needs and considerations to a non-technical audience and vice-versa.
• You have prior experience building and managing scalable platforms.
• You understand and can instill product management principles and best practices.
• You have built strong relationships with senior stakeholders across a complex organization and influenced them to bring a product vision to life.
• You have a growth mindset – you know there’s always a better way to do things and are willing to disrupt the status quo.
• You have high energy and understand the importance of evangelising the ‘why’ behind everything you do

Comment Réussir:

Chez Loblaw Digital, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Role:

Loblaw Digital limitée considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de stabilité. Nous nous sommes donné comme priorité de refléter les diversités culturelles de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des mesures d’adaptation sont offertes sur demande pour les candidats et les collègues qui ont des handicaps.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

#FR