Senior Director, Procure-to-Pay (P2P) Finance
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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.
Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.
Reports to: VP, Finance, Enterprise Business Services (EBS)
Role Mandate
The Senior Director, Procure-to-Pay (P2P) provides enterprise leadership and strategic direction for the P2P function, with accountability for operational performance, financial stewardship, controls, supplier experience and the continued transformation of P2P.
The role oversees the financial management of approximately 30,000 suppliers across trade and non-trade, with accountability for services across Vendor Services (Accounts Payable), Vendor Income, Post Vendor Audit Recovery, EDI and Costing.
A key component of the role is the governance and oversight of the third-party service provider responsible for day-to-day P2P operations, ensuring clear accountability for service delivery, performance, risk, controls and continuous improvement.
The Senior Director will also lead the evolution of P2P from an enterprise perspective, building a more standardized, automated, insight-driven and scalable operating model while strengthening partnerships across Merchandising, Sourcing, Supply Chain, Store Operations, Procurement, Finance and other enterprise functions.
Key Accountabilities
Enterprise P2P Leadership & Strategy
- Set the strategic direction and multi-year roadmap for P2P, aligned with EBS, Finance Transformation and enterprise priorities.
- Translate strategy into clear priorities, performance expectations and measurable outcomes for internal teams and service partners.
- Drive an enterprise approach to P2P by simplifying and standardizing processes across functions, banners and geographies.
- Bring forward industry practices, technology and new ideas that improve financial, operational, supplier and colleague outcomes.
- Challenge existing ways of working and ensure P2P capabilities continue to evolve with the needs of the business.
Third-Party Operations & Governance
- Provide governance and oversight of the third-party service provider responsible for day-to-day P2P operations.
- Establish and manage clear SLAs, KPIs, controls, service standards and accountabilities.
- Lead governance forums focused on performance, risk, controls, issue escalation, capacity and continuous improvement.
- Hold the service provider accountable for service quality, operational performance, compliance and timely resolution of issues.
- Identify systemic performance gaps and ensure sustainable root-cause solutions and corrective actions are implemented.
- Ensure outsourced operations remain aligned with business priorities, control requirements and the P2P transformation roadmap.
Risk, Controls & Financial Governance
- Maintain accountability for a strong financial control, risk and governance environment across P2P, including internally managed and outsourced activities.
- Oversee the identification, escalation and remediation of operational, financial, compliance and supplier-related risks.
- Provide oversight of Vendor Income and Vendor Audit financial processes, including period close, forecasting and budgeting.
- Ensure appropriate governance of significant financial processes and regulatory requirements, including Vendor Income deferrals and the Grocery Code of Conduct.
Transformation & Continuous Improvement
- Own and advance the enterprise P2P transformation roadmap, creating a more standardized, automated and scalable operating model.
- Identify opportunities to simplify processes, eliminate manual activity and leverage automation, analytics and emerging technology.
- Champion effective change management and adoption across internal teams, business partners and third-party service providers.
- Partner with Finance Transformation, Technology, Sourcing and other functions to connect P2P priorities with broader enterprise initiatives.
Enterprise Stakeholder Leadership
- Build strong relationships with senior stakeholders across Merchandising, Sourcing, Supply Chain, Store Operations, Procurement, Finance and other enterprise functions.
- Maintain an end-to-end understanding of how business functions and processes intersect across the P2P lifecycle.
- Influence decisions across organizational boundaries and align stakeholders around enterprise priorities and outcomes.
- Communicate complex performance issues, risks, decisions and recommendations clearly and effectively to senior leaders, business partners and suppliers.
People & Organizational Leadership
- Lead, coach and develop a geographically dispersed team, creating clear accountability and a strong sense of shared purpose.
- Build a collaborative "one team" culture across functional areas, locations and service partners.
- Develop leadership capability and succession through coaching, feedback, mentorship and meaningful development opportunities.
- Ensure the organization has the right structure, capabilities and talent to support the current and future P2P operating model.
- Foster an environment where colleagues challenge assumptions, contribute ideas and continuously improve how work gets done.
- Demonstrate strategic thinking, results orientation, integrity, authenticity, empathy, curiosity and collaborative candor.
Role Requirements
- 10+ years of progressive leadership experience in Finance, Procure-to-Pay, Shared Services, Enterprise Business Services or a related discipline, including senior leadership experience.
- Demonstrated experience leading large, complex operations across internal teams and third-party service providers.
- Strong experience with outsourced service-provider governance, including SLAs, KPIs, performance management, risk, controls and executive escalation.
- Strong understanding of financial controls, governance, risk management and compliance in a complex operational environment.
- Demonstrated experience leading transformation, operating model change, process standardization and continuous improvement.
- Experience leveraging automation, analytics and technology to improve operational performance and controls.
- Strong enterprise mindset with the ability to influence across functions and organizational boundaries.
- Proven ability to build, coach and lead high-performing teams.
- Strong executive communication, presentation, problem-solving and decision-making skills.
- Ability to operate effectively in a complex, high-volume and continually changing environment.
- Degree or diploma in Business Administration, Commerce, Finance, Accounting or a related discipline.
- Some travel will be required for this role.
Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.
Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.
Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.
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