Senior Manager, Pharmacy Programs

Lieu:

243 Consumers Road, Toronto, Ontario, M2J 4W8

Chez Shoppers Drug Mart/Pharmaprix, nous innovons en matière de santé et de bien-être au Canada. Des ordonnances aux cliniques sans rendez-vous, en passant par un programme de fidélisation des plus appréciés, nous prenons soin de nos clients et les soutenons grâce à des nouvelles approches tous les jours.

Avec plus de 1 300 magasins détenus et exploités localement d’un océan à l’autre, le réseau de Shoppers Drug Mart/Pharmaprix est un milieu de travail et de magasinage formidable.  Nous sommes déterminés à bâtir une équipe talentueuse prônant la collaboration, la générosité et l'inclusion. Joignez-vous à notre équipe et contribuez à créer un avenir sain pour votre carrière et pour tous les Canadiens.

Pourquoi ce role est-il important?

Senior Manager, Pharmacy Services

Location:

243 Consumers Road, Toronto, Ontario, M2J 4W8

Why this role is important?

Reporting to the Director, Pharmacy Services, the Senior Manager is responsible for supporting the Patient Care Services programs in the Chronic Disease Management portfolio across Shoppers Drug Mart and Loblaw Drugstore Pharmacies.

The Senior Manager’s role balances strategy and planning with execution and program delivery. In this capacity, the Senior Manager is responsible for the successful execution of strategic programs and growth initiatives within the Chronic Disease Management Portfolio. The role will have significant exposure to cross-functional teams, working collaboratively on a day-to-day basis with business units, including Data Analytics, Professional Affairs, PC Health, Digital Pharmacy, Marketing, and Pharmacy Operations teams, among others. 

What You'll Do

• Provide subject matter expertise on current, existing and future Medication Review Scope across the country
• Work collaboratively with the Pharmacy Services team to drive your portfolio's business results, including developing and managing programs and campaigns. This will involve cross-functional collaboration with marketing, PC Health, digital pharmacy, pharmacy operations and others.

• Work closely with technology partners and the Pharmacy Services team to identify and develop business requirements documentation and SOPs
• Collaborate with Pharmacy Operations to ensure the implementation and execution of programs   
• Identify new collaborative partnerships across the organization and with external partners as well as other healthcare providers to foster awareness of pharmacy services and inter-professional collaboration 
• Oversee enablement of pharmacy scope of practice and reimbursement, ensuring adherence to provincial guidelines and regulations as practice tools, SOPs, training and store communications are developed.   
• Keep abreast of pharmacy regulatory changes and healthcare trends, ensuring your team maintains documentation of changes for the organization's benefit as primary care subject matter experts. 
• Keep abreast of pharmacy regulations; stay current on Canadian developments and competitors' landscape related to this portfolio. 
• Create presentations for senior management project approvals and cross-functional team members, with superior knowledge of MS PowerPoint to convey strategies, project plans and project status updates.
• Analyze, summarize, and prepare various weekly, monthly, and periodic program results for use by various key stakeholders including senior leadership.

• Support advocacy for scope and funding expansion through collaboration with Professional and Government Affairs teams, providing input on proposed regulations and developing materials for external stakeholders.  
• Be able to perform financial analysis and develop business cases to assess opportunities and impact of launched initiatives

• Collaborate with multi-stakeholder working groups for select initiatives with a project management approach to identify key workstreams and stakeholders, develop work plans, timelines and report on progress. 

What You'll Need: 

This position requires an advanced level of initiative and judgement, the ability to shift readily between dealing with strategic issues and necessary details, and the superior ability to collaborate and thrive in a fast-paced environment. 

• Education:  University degree in Healthcare or Business field, Pharmacy degree would be an asset
• Experience:  5-7 years of relevant experience in healthcare program development (consumer or healthcare professional focused) in a corporate or retail pharmacy, pharmaceutical industry, government or healthcare organization.
• Exceptional interpersonal and collaboration skills, experienced in establishing relationships at all levels 
• Strong communication skills with the ability to develop presentations and deliver them to all levels of the organization in an engaging and meaningful way, adjusting to the audience; superior Microsoft PowerPoint skills   
• The ability to lead and influence cross-functional teams to collaborate and develop programs and initiatives and maintain strong working relationships with internal and external stakeholders.
• Business Acumen and Analytical Skills:  strong business, financial and analytics acumen.  Consistently exercises sound judgement, ability to assimilate information from many different sources and develop sound strategic options. 
• Superior knowledge of Microsoft Powerpoint and Microsoft Excel  
• Innovative thinker:  proactive self-starter and innovative thinker with the ability to identify and propose new ideas to drive portfolio growth
• Adaptable and Resilient: above-average ability to handle complex and competing priorities, flexible and aptitude for working in a fast-paced environment. An agile and flexible mindset to adapt to changing business priorities.

Pourquoi travailler chez Shoppers Drug Mart?

En agissant à titre de consultant qui soutient les clients internes et les pharmaciens-propriétaires affiliés, vous acquerrez une expérience unique au secteur du commerce du détail tout en travaillant pour une marque nationale primée. Vous bénéficierez du Programme d’achat des employés, d’une rémunération concurrentielle et de possibilités d’apprentissage en ligne par l’intermédiaire de SDMU.

Prenez en main votre emploi et trouvez d’autres façons de vous soucier de votre travail, de vos collègues, des clients et des membres de la collectivité.

Comment Réussir:

Chez Shoppers Drug Mart/Pharmaprix, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Type de Rôle:

Poste régulier

Shoppers Drug Mart/Pharmaprix considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de force. Nous nous sommes donné comme priorité de refléter la diversité croissante du Canada dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des accommodements sont disponibles sur demande pour les postulants et collègues atteints d’un handicap.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Remarque : Si vous avez accès à Libre-service de l’employé (ESS) dans Workday, veuillez postuler à cet emploi en utilisant l’application Workday.