Senior Manager, Regional Maintenance (Field-Based Role)

L’utilisation du masculin à pour but d’alléger le texte

Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

Oversee and lead the maintenance operations of our Franchise retail stores – No Frills and YIG in Eastern Canada. Responsible for ensuring the effective operation and maintenance of building systems and equipment and implementing maintenance plans that align with the business objectives.

This is a field-based position with travel required within Ontario, Quebec and Atlantic Canada. Our preference is to have someone based in Ontario ie. Kingston or Ottawa but we are open to other locations as well.

SERVICE ACCOUNTABILITIES:

• Facility Maintenance: Oversee and coordinate all aspects of facility maintenance, including electrical systems, plumbing, lighting, roofing, parking lots, facades/structural, Landscaping. Implement and standardize maintenance programs to minimize downtime and optimize operational performance.
• Equipment Maintenance: Develop and implement maintenance programs for all equipment used in grocery and retail store operations, such as material handling, conveyor systems, cash registers, dock equipment, food service equipment, shelving/displays, racking. Ensure adherence to maintenance schedules and procedures to maximize equipment reliability and longevity.
• Compliance and Safety: Ensure compliance with all applicable regulations, codes, and safety standards related to maintenance activities. Conduct regular inspections and audits to identify potential hazards or risks and take appropriate corrective actions to maintain a safe and secure environment for employees and customers.
• Budgeting and Cost Control: Manage the maintenance budget. Monitor expenses, identify cost-saving opportunities, and implement strategies to optimize resource allocation while maintaining service quality and operational effectiveness.
• Capital Projects:  Manage the CAPEX budget. Identify project plan, tender to vendor and monitor project until completion
• Stakeholder Management: Proactively manage key internal partner relationships (Store Operations, Finance, Food Safety, Strategic Sourcing, etc.) by fostering trust, aligning expectations, and delivering results to drive continuous improvement in service and operational success.  Participate in store operational meetings, provide maintenance updates to P&L sessions, and budget wheel reviews.
• Vendor Management: Establish and maintain relationships with external service providers, contractors, and suppliers. Evaluate vendor performance, assist with negotiated contracts (RFP), and oversee the procurement of maintenance related goods and services to ensure cost-effectiveness and timely delivery. 
• Preventative Maintenance:  Assist in development of preventative maintenance programs to minimize downtime and ensure safety and efficient operation of building systems and equipment
• Operating Procedures:  Assist with implementing SOP’s, reference guides and process documents to support maintenance operations
• Workflow Administration:  Execute OPEX, Capital and ECR approvals as assigned within  Operating system, Officetrax and SAP
• Store changes – New Store, Renovations, Closures, Flip:  Work with Project Managers to facilitate project update/changes to Portfolio, update requisite vendors for new store openings and participate in handover of new sites and address deficiencies
• Analytics:  Monitor and analyze maintenance metrics to identify trends and opportunities for improvement (budget wheel)
• Address all vendor/coordinator and store operations issues escalations via phone/email/Computer Maintenance Management System (CMMS)
• Provide technical support as required with Landlord related items.
• Available to work flexible hours and action emergencies as required
• Build clear SOW (scope of work) for capital rehab projects as needed
• Other related tasks as assigned 

PROJECTS & PROCESS:

• Conduct annual RMM store inspection Audits and action follow up work as required LCL
• Perform regular store visits at frequencies agreed upon with your Director
• Support Real Estate operations with initiatives, technical support, and project work as needed
• Identify efficiencies to operational and systematic processes and/or technology
• Identify implementation solutions and change management opportunities
• Assist with implementing SOPs, reference guides and process documents to support solutions
• Assist with maintaining central document repository for easy access to all SOPs, guides, and documents

WORKFLOW FACILITATION:

• Review, challenge, decline or approve quotes as assigned
• Execute capital and ECR approvals as assigned
• Input and dispatch WKO requests for RMM identified issues
• Validate PMs in workflow management system
• Educate store operations (store management) on WKO creation process as required

New Store, Renovations, Closures, Franchise Flip, Capital Projects:

• Monitor the Source to track all store openings, closings, flips, new locations
• Liaise with PM and store operations to obtain list of all services and vendors required for service
• Participate in the deficiency walk and sign off on deficiency list provided by construction
• Assist with onboarding new Assets to established Asset Management Programs.
• Confirm with assigned coordinator location has been closed and for flips, new location is opened
• Work with assigned Coordinator to follow up with Vendors after close date on request backlog to ensure all WKOs are invoiced in a timely manner
• Work with assigned Coordinator to ensure vendor contracts have been updated to reflect store closure/opening to minimize invoicing risks
• Educate store managers/store management on the use of the CMMS.

SUBJECT MATTER EXPERT:  

• Collect updated scope requirements and qualitative questions for RFP Process
• Actively seek and present new industry opportunities to the team
• Build multi-year capital plan based on workflow management history and site inspections, and vendor assistance
• Monitor and analyze maintenance metrics to identify trends and opportunities for improvement
• Manage vendor performance

RELEVANT SKILLS AND QUALIFICATIONS:

• Minimum of 5+ years experience in maintenance/ property management, preferably in commercial or retail property management
• Degree in Engineering, Facilities Management, or a related field (or equivalent work experience).
• Knowledge of building systems including plumbing, electrical, lighting, and familiar with grocery store type equipment
• Strong leadership and management capabilities
• Effective problem solving and analytical sills, with the ability to quickly identify and address maintenance related issues
• Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously
• Familiarity with computerized workflow management systems (ie Officetrax) and other maintenance and finance related software
• Strong presentation skills
• Bilingual is an asset

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté.  Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
 
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

#FR