Senior Manager, Technical Program Management

Loblaw Digital est l’équipe responsable de la construction et de l’exploitation des activités numériques pour le plus grand et le plus prospère détaillant au Canada. Nous créons des solutions de commerce électronique de pointe réactives, dont le site Cliquez et ramassez de Loblaws, qui offre une expérience de courses alimentaires en ligne novatrice. Nous avons également mis au point, et exploitons maintenant, le site primé JoeFresh.com, ainsi que l’application pour iPad et iPhone. Nous sommes établis dans le centre-ville de Toronto et fonctionnons comme une jeune entreprise, mais disposons des ressources d’une entreprise beaucoup plus importante. Nous sommes une équipe sympathique d’entrepreneurs en constante évolution qui travaille en collaboration en vue de transformer la façon dont les Canadiens magasinent.

Pourquoi ce role est-il important?

The Impact you’ll make -

Our Senior Manager, Technical Project Management (TPM) position is a people-leader role that influences how we operate at Loblaw Digital; responsible for not only ensuring that eCommerce Technology portfolios are delivered on-plan, but also ensuring collaboration and enablement amongst our cross-functional teams. Our network of team members are deployed across all of our businesses, and strategically placed throughout our shared capabilities…we operate as a unit with a vision focused on: bridging functions by making connections, inspiring transparency, communicating facts clearly, and enabling solution-forward ideas collaboratively.

As a Senior Manager, TPM you will manage a technical portfolio of eCommerce programs that span across multi-disciplinary teams (both internal at Loblaw Digital and externally with the broader enterprise). You will create and track detailed program plans, manage and resolve issues and risks, manage teams directly and indirectly, and communicate status and priorities through succinct updates. Candidates should have extensive experience managing and launching large-scale technology programs and be comfortable with business case analysis, business process documentation, requirements gathering, and project management. The intent of this role is to bring further structure and efficiency to the function, as well as support the broader business portfolios with a focus on ensuring consistency in delivery excellence across business and technical initiatives. This role will be a mix of both tactical and strategic technical program management, as well as people management, stakeholder management, communication, and collaboration.

What you’ll do

• Lead a team of empowered technical program managers helping to create efficiencies, ensure strategic alignment, and manage enablement with broader cross-functional teams

• Partner with product, technology, and business leads to drive business objectives through plan accountability and support planning against annual roadmaps, budgets, and end-to-end delivery plans

• Drive a portfolio of technical projects/initiatives while fostering relationship management, stakeholder communication, and management of cross team dependencies

• Define strategic processes and planning for initiatives by summarizing, communicating, and aligning on inputs from media and eCommerce business areas and other partners as required

• Identify portfolio dependencies and solutions – work with all business and technology partners to identify dependencies, communicate impacts if delivery dates are trending risk, and proactively consider solution management

• Serve as a trusted liaison for the business and proactively clarify and prioritize business ideas, needs, and challenge-areas that require technology enablement

• Embody the Loblaw Digital culture with both your team, the functional practice, and within the broader business

What you’ll need

• 8+ years of experience managing high-volume, complex, consumer facing eCommerce initiatives

• Strong technical ability, technical program management experience, and proven leadership/collaboration required in order to be set up for success

• Superior inter-personal skills including ability to drive and lead cross-functional environments and communicate with both peers and senior stakeholders

• Experience leading a team, and fostering collaboration with team-driven mentality

• Forward, proactive, and a strategic thinker with the ability to think outside of the box; ability to thrive in a fast-paced and ambiguous environment

• Excellent understanding of web and mobile technologies especially as it relates to eCommerce

• Experience communicating technical constructs and concepts to non-technical stakeholders with the ability to make trade-offs/recommendations to balance business v. technology needs

• Exposure to modern DevOps and Site Reliability Engineering (SRE) practices around CI/CD, Infrastructure as Code, Availability, etc.; experience managing programs in cloud environments an asset (ie. GCP)

• Excellent understanding of the Agile and Scrum methodologies

• Exceptional program and time management skills with demonstrated ability to drive accountability through clear action and ownership

• Collaborative partner and strong problem-solving skills

• Excellent understanding of the retail industry as it relates to eCommerce

• Bachelor’s Degree in Engineering or Computer Science required, advanced degree strongly preferred

Note: The pay range for this position is between $160,000 - $168,000 annually.

Comment Réussir:

Chez Loblaw Digital, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Role:

Poste régulier

Loblaw Digital limitée considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de stabilité. Nous nous sommes donné comme priorité de refléter les diversités culturelles de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des mesures d’adaptation sont offertes sur demande pour les candidats et les collègues qui ont des handicaps.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

Hiring Range / Échelle salariale à l’embauche :

$100,000.00 - $132,000.00 / 100.000,00$ - 132.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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