Senior Product Manager
Loblaw Digital est l’équipe responsable de la construction et de l’exploitation des activités numériques pour le plus grand et le plus prospère détaillant au Canada. Nous créons des solutions de commerce électronique de pointe réactives, dont le site Cliquez et ramassez de Loblaws, qui offre une expérience de courses alimentaires en ligne novatrice. Nous avons également mis au point, et exploitons maintenant, le site primé JoeFresh.com, ainsi que l’application pour iPad et iPhone. Nous sommes établis dans le centre-ville de Toronto et fonctionnons comme une jeune entreprise, mais disposons des ressources d’une entreprise beaucoup plus importante. Nous sommes une équipe sympathique d’entrepreneurs en constante évolution qui travaille en collaboration en vue de transformer la façon dont les Canadiens magasinent.
Pourquoi ce role est-il important?
Senior Product Manager
Hybrid: 4 Days/Week in Office
The Impact You’ll Make:
As a Senior Product Manager you will work closely with cross-functional teams and business stakeholders to build first-class experiences in the eCommerce purchase flows for PC Express, Joe Fresh, and Shoppers Drug Mart. You will help elevate the digital experience for millions of customers nationwide by defining the product vision and strategy for your portfolio and managing the product roadmap in collaboration with design and engineering partners.
We are looking for a candidate who is obsessed with delivering the most customer-centric experience, showing proven success in ownership, bias for action, and thinking big. As a Senior Product Manager, you will need to exhibit an ability to make the hard, high-judgment trade-offs, and work in a fast-paced, analytical, and experimentation-driven environment to drive scale. The right candidate will bring a good mix of experience with a product management skill set, eCommerce, and a roll-up-your-sleeves, entrepreneurial attitude.
What You’ll Do:
- Lead the build and launch of experiences in the Purchasing phase of the customer journey, extending our capabilities, reducing our time-to-market and empowering our teams to build the right products
- Evolve and elevate the digital checkout experience, supporting customers in their Jobs To Be Done.
- Define goals and KPIs to measure success of the roadmap. Report on metrics that ladder up to overall quarterly and annual goals
- Build a product roadmap, leveraging a deep understanding of our customers, vendors, technology, and team, that supports customers and aligns to internal business strategy and goals
- Own the backlog including daily prioritization, grooming, writing user stories and generally keeping the development team unblocked and running as fast as possible
- Work closely with cross-functional teams, including product, operations, technology, design, marketing, research, and customer service, to ensure that we build lean and scalable features with clear intent and at high velocity
- Generate and test sound hypotheses for any new product development and ensure we’re building products with the right return on investment
- Use qualitative and quantitative analysis when making key product decisions
- Leverage customer feedback to make informed product decisions. Participate in customer research where possible.
Does This Sound Like You?
- You take ownership and contribute to initiatives from idea to launch, including problem identification and prioritization, data gathering, problem solving, go-to-market planning, and driving results within an Agile delivery model
- You easily build relationships and are excited to be a part of a cross-functional team working to solve complex problems and build products for millions of Canadians (both customers and colleagues)
- You have a customer-first approach to building products, leveraging research and data paired with empathy to build experiences that create deep customer value
- You have a collaborative and entrepreneurial spirit and are willing to roll up your sleeves to get the job done
- You are obsessed with testing and experimentation as part of product development
- You are engaging and comfortable communicating with and presenting to senior leaders
What You'll Need:
- 5+ years of product management experience
- Experience working on eCommerce products, services and/or technologies
- Solid understanding of agile methodologies
- Solid stakeholder management skills
- Ability to work independently and sift through ambiguity
- Excellent attention to detail and project management skills
- Solid understanding and proficiency in making data-driven decisions
Comment Réussir:
Chez Loblaw Digital, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens.
Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.
Type d'emploi:
Temps pleinRole:
Poste régulierLoblaw Digital limitée considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de stabilité. Nous nous sommes donné comme priorité de refléter les diversités culturelles de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des mesures d’adaptation sont offertes sur demande pour les candidats et les collègues qui ont des handicaps.
En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.
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