Sr. Director, Product Management, Healthcare Technology
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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.
Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.
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Come work with a team that values diverse ideas, prioritizes a culture of inclusion and develops our talent from within. Loblaw Technology & Analytics gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!
Please note Loblaw's hybrid work model is 4 days in office
Sr. Director, Product Management, Healthcare Technology | Brampton ON
We are looking for a passionate and dedicated Senior Director to help drive Technology Delivery and Operations for our Healthcare Technology products.
This position works in partnership with different business lines — Pharmacy Services, Digital and Specialty Systems among others — and collaborates closely with the Pharmacy team to ensure applications across both portfolios operate seamlessly and in a unified manner. You will play a strategic role in the modernization and evolution of products that will make a significant and lasting impact on Canadians. You will be accountable for the stability, resilience, and continuous improvement of our Healthcare applications, ensuring end users have an optimal experience through streamlined operations, meaningful metrics, and accelerated innovation.
What You Will Do:
Drive the full technology lifecycle on the Health Technology Portfolio — from Product Discovery and solution design through development, testing, and production implementation — working in close partnership with Digital, Specialty Systems, and Pharmacy Services business lines to ensure alignment at every stage.
Bring technological breadth and depth to a diverse, complex portfolio spanning SaaS solutions, third-party integrations, and in-house built applications — understanding the distinct demands of each and making sound architectural and operational recommendations across all of them.
Work closely with strategic vendors to deploy new pharmacy platforms and applications, ensuring adherence to best-in-class cybersecurity standards and high system availability and resilience.
Manage a budget of over $20MM and ensure the right resource mix is aligned with our cost to serve principles.
Lead process and methodology improvements that remove friction for development teams, accelerate delivery, and keep strategic initiatives on track.
Define and drive a forward-looking roadmap that balances operational excellence with rapid innovation, including full financial oversight of the team's portfolio.
Champion advances in system monitoring, observability, and tooling to stay ahead of issues before they impact end users.
Govern all production changes and audits, ensuring systems are well-documented, diagrams are accessible, and integration standards are upheld.
Oversee Quality Engineering to enforce low-to-zero defect leakage and strong automated test coverage.
Lead, coach, and grow a high-performing team — setting a culture of accountability, curiosity, and continuous improvement.
Navigate complex stakeholder environments with confidence — aligning competing priorities, driving decisions, and influencing outcomes across business and technology lines.
What You Will Need:
Undergraduate degree in Computer Science or equivalent; what matters most is what you've built and led.
Proven track record leading enterprise-scale IT Development, Operations and Support, with experience managing mixed teams of employees, onshore, and offshore contractors.
Strong leadership presence — able to inspire, challenge, and grow talent while holding teams to a high standard.
A natural collaborator and skilled conciliator who thrives in a matrixed environment, building bridges across Digital, Specialty, Pharmacy, and executive stakeholders.
Hands-on depth in Agile, DevOps, and CI/CD practices, with a strong Quality Engineering mindset.
Experience with observability and performance platforms (e.g., Dynatrace, AppDynamics, Splunk) and issue tracking tools (ServiceNow, JIRA, Confluence).
Familiarity with Google GCP, VM infrastructure, physical store hardware, and test automation technologies.
Entrepreneurial energy — eager to make a difference, move fast, and leave things better than you found them.
Prior experience within the Canadian Healthcare ecosystem is considered a strong asset — familiarity with its regulatory landscape, stakeholders, and operational nuances will accelerate your impact in this role.
This is a people-first leadership role. Our teams are spread across several offices within the GTA, and we believe great cultures are built in person — mandatory in-office presence 4 days per week is expected.
Ability and willingness to travel 10–15% of the time within Canada to support team collaboration, stakeholder engagement, and cross-site initiative
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity where differences are valued and supported. Commitment to being an equal opportunity employer is a priority to us, and we encourage people from all backgrounds and identities to apply to our jobs.
Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.
Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.
Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.
Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.
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