Services Numériques Et Commerce Électronique

Sr. Director, Product Management

Loblaw Digital est l’équipe responsable de la construction et de l’exploitation des activités numériques pour le plus grand et le plus prospère détaillant au Canada. Nous créons des solutions de commerce électronique de pointe réactives, dont le site Cliquez et ramassez de Loblaws, qui offre une expérience de courses alimentaires en ligne novatrice. Nous avons également mis au point, et exploitons maintenant, le site primé JoeFresh.com, ainsi que l’application pour iPad et iPhone. Nous sommes établis dans le centre-ville de Toronto et fonctionnons comme une jeune entreprise, mais disposons des ressources d’une entreprise beaucoup plus importante. Nous sommes une équipe sympathique d’entrepreneurs en constante évolution qui travaille en collaboration en vue de transformer la façon dont les Canadiens magasinent.

Pourquoi ce role est-il important?

Sr. Director, Product Management - Platform

The impact you'll make:

As the Senior Director, Product Management for the Platform team, you will be at the forefront of defining and delivering best-in-class customer experiences. You will drive the evolution and extensibility of the platform that includes services & components that can be used by all businesses powered by Loblaw Digital. Your team will ship products, features and experiences that offer millions of Canadians a delightfully simple, personalized and convenient shopping experience.

What You’ll Do:

  • Oversee a critical suite of platform services and the experiences they enable, collaborating closely with cross-functional partners to define and shape their future. 

  • Your leadership will be pivotal in developing a compelling product vision, expertly translating complex customer needs and business objectives into a clear, actionable, and inspiring product strategy.

  • Working hand-in-hand with your talented team of Product Managers and cross-functional partners, you will transform this strategic vision into an impactful roadmap, ensuring the consistent delivery of significant value to our customers. 

  • You will develop strong partnerships across various teams, driving the efficient and scalable deployment of innovative capabilities across our e-commerce businesses. Furthermore, you will skillfully orchestrate all planning processes, guaranteeing a seamless transition from strategic intent to flawless execution, all while upholding a superior customer experience.

  • You will champion a culture of continuous improvement, actively collaborating with cross-functional partners to refine our ways of working, ensuring both internal clients and our valued customers can fully harness the capabilities of our platform. 

  • Your exceptional communication skills will be key to keeping all stakeholders informed and engaged, fostering true collaboration and seamlessly integrating diverse functional expertise to achieve our shared goals.

What You’ll Bring:

  • Proven hands-on leadership in the end-to-end creation and development of products, services, and experiences that deliver significant customer value within fast-growing or established technology companies. 

  • Demonstrated ability to define, articulate, and align teams around a compelling, data-driven product vision that directly supports organizational goals and customer expectations.

  • A strong track record of effectively balancing long-term strategic vision and planning with pragmatic day-to-day execution, ensuring the consistent and timely delivery of value.

  • Demonstrated success in evolving overall product management practices, fostering high-performing teams, and driving outcomes- and metrics-driven results.

  • You excel at driving collaborative success within large, cross-functional teams tackling complex challenges.

  • Adept at navigating matrix organizations, building strong relationships with partners and senior stakeholders, and establishing frameworks for strategic trade-off analysis amidst competing requests and priorities. 

  • Proficiency across various software development frameworks, demonstrating agility and adaptability in adopting new processes to ensure the successful delivery of key initiatives. 

  • A strong bias for action, coupled with the ability to cultivate a culture of speed, curiosity, and experimentation.

  • Experience building complex platform projects, particularly within retail or e-commerce environments, will be considered a significant asset.

Note: This role is hybrid - 4 days in office and 1 day remote.

Comment Réussir:

Chez Loblaw Digital, nous recherchons toujours des personnes formidables pour continuellement renforcer notre culture.  Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. 

Si cela vous ressemble et que vous êtes ouvert d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail aux détails dynamiques, postulez aujourd’hui.

Type d'emploi:

Temps plein

Role:

Poste régulier

Loblaw Digital limitée considère que la diversité culturelle du Canada est une source de fierté nationale et un symbole de stabilité. Nous nous sommes donné comme priorité de refléter les diversités culturelles de notre pays dans les produits que nous vendons, les gens que nous embauchons et notre culture d’entreprise. Des mesures d’adaptation sont offertes sur demande pour les candidats et les collègues qui ont des handicaps.

En outre, nous croyons que la conformité aux lois consiste à faire ce qu'il faut. Le respect de la loi fait partie de notre Code de conduite; il renforce ce que nos clients et nos parties prenantes attendent de nous.

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